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Key Account Operator

Full Time Email Job
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Job Description

YOUR RESPONSIBILITIES:

– Answering customer questions and requests via e-mails and live chat
– Responding promptly to customer inquiries
– Handling and resolving customer inquiries
– Managing customer accounts and balances
– Recording transactions
– Preparing reports to customers
– Recording details of actions taken

OUR REQUIREMENTS:

– University degree (Economics, Accounting, Finance – would be considered a great advantage)
– Fluency in English – both written and spoken
– Previous experience in related field customer service is an advantage
– Excellent computer literacy (Microsoft Office)
– Excellent communication and presentation skills
– Ability to multi-task, prioritize, and manage time effectively
– Great customer oriented approach
– Attention to details and accuracy
– Adaptive and Initiative
– Proactive and effective team player
– Available to work in shifts (including evening shifts) and weekends

OUR REWARD TO YOU IS:

– Attending training sessions in order to enrich your knowledge to be able to perform the job
– Friendly and young work environment within an inspiring team of professionals
– Competitive remuneration package
– Strong professional training
– Motivating team-bonding activities
– Challenging tasks aiming to improve your work, as well as personal profile
– Happy Hours with free snacks and beverages
– Great office location next to Mall Plovdiv

How to apply:
If you are interested, please send us CV in English.

Required skills

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